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We are still processing orders during this crazy covid time! We are based in regional Victoria (2.5hrs from Melbourne) and all orders are still able to be sent out to other states. Please note there may be some extra delays as the freight or courier services often go through Albury in NSW - please be patient and your order will get to you! If it hasn't arrived after the below times, please send us an email or give us a call.

Some tips to possibly speed things up..............

  • Include a mobile number when prompted as this allows the delivery driver to call you if they have problems locating your address.
  • Don't use a business address if possible as many businesses are closed or on reduced hours.
  • Include any special delivery instructions when prompted during the order process. At present all orders will be sent out NOT requiring a signature for delivery
  • For metropolitan areas we use ARAMEX/Fastway Couriers and for remote or regional Australia and PO Boxes we use Australia Post. Please call or email us on 03 57521199 or orders@pumpkinseed.net.au if you wish to amend your order.
  • Typical processing of your order is 1-2 business days and then add delivery times are as follows  - Sydney (5 Days+), Melbourne (5 Days+), Brisbane (5 Days+), Adelaide (4 Days+), Canberra (3 Days+), Darwin and Perth (12 Days+). * Days = business days
  • If you have any queries regarding your order please have your #12345 order number handy and give us a call on 03 5752 1199