Include a mobile number when prompted as this allows the delivery driver to call you if they have problems locating your address.
Putting personalised notes or instructions on online orders can be found in the shopping cart section, not at checkout. You can go back to the cart if it automatically takes you to the checkout. At present all orders will be sent out NOT requiring a signature for delivery.
For metropolitan areas we use ARAMEX/Fastway Couriers and for remote or regional Australia and PO Boxes we use Australia Post. Please call or email us on 03 5752 1199 or orders@pepofarms.au if you wish to amend your order.
Typical processing of your order is 1-2 business days and then add delivery times are as follows - Sydney (5 Days+), Melbourne (5 Days+), Brisbane (5 Days+), Adelaide (4 Days+), Canberra (3 Days+), Darwin and Perth (12 Days+). * Days = business days
We are already noticing some delivery delays with higher volumes as we enter the Christmas period. If you are placing an order for Christmas gifts please ensure to to do so by the 10th of December to allow us the best possible chance of timely delivery (VIC, NSW, ACT, TAS & SA).
If you have any queries regarding your order please have your #12345 order number handy and give us a call on 03 5752 1199
